KYC Verification At ViggoSlots
ViggoSlots runs KYC checks to confirm who you are, where you live, and that the payment method belongs to you. The casino asks for documents when you request a withdrawal, when your total withdrawals reach a set threshold, or when activity triggers a security review (for example, a change of personal details, repeated failed login attempts, or a deposit made with a new card).
You upload documents in the account verification area. ViggoSlots matches the details to your profile, then either approves the account or asks for a clearer image or an extra page. Reviews typically take 1–24 hours after submission; complex cases take up to 72 hours.
- Identity (ID/Passport): A valid passport or national ID card. Send a full-colour photo or scan showing all four corners, your photo, full name, date of birth, document number, and expiry date. If you use a passport, ViggoSlots may request the photo page and the MRZ line to be readable.
- Address proof: A document dated within the last 90 days that shows your full name and current residential address. Accepted examples include a utility bill, bank statement, council tax letter, or government correspondence. Screenshots of a web portal are rejected if they don’t show the issuer, date, and address on the same page.
- Payment method: Proof that the deposit method is yours. For a bank card, ViggoSlots requests photos of the front and back with the middle digits masked (leave the first 6 and last 4 visible) and the CVV covered. For e-wallets, it requests a screenshot or statement page showing your name, account ID/email, and recent top-ups or transactions linked to ViggoSlots. If you deposit by bank transfer, it requests a bank statement or transfer confirmation showing your name, IBAN, and the transaction reference.
Once approved, the verification status stays on the account, and ViggoSlots re-checks documents only after material changes (new payment method, updated name/address, or a renewed ID). Current state: KYC is a document upload check that most players clear within 24 hours, with up to 72 hours when images or details